Delivery Terms
Your goods are ship with one of the above couriers, allowing us to offer you the cheapest shipping available for your area. We have negotiated transportation fees with Federal Express, DHL, TNT, SDA Express Courier and Poste Italiane.
Worldwide free shipping!!
Shipping Times
Zone |
Countries |
Shipping Costs |
Delivery Time |
Zone 1 Europe |
- Austria
- Andorra
- Belgium
- Canary Island
- Channel Island
- Denmark
- Faroe Island
- Finland
- France
- Germany
- Gibraltar
- Greece
|
- Iceland
- Ireland
- Italy
- Liechtenstein
- Luxembourg
- Monaco
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- Switzerland
- United Kingdom
|
|
2-3 Working Days |
Zone 2 Eastern Europe |
- Cyprus
- Czech Republic
- Estonia
- Hungary
- Latvia
|
- Lithuania
- Malta
- Poland
- Russian Federation
- Slovakia
- Slovenia
|
|
3-4 Working Days |
Zone 3 north & south America |
- United States
- Canada
- Argentina
- Brazil
- Mexico
|
|
Zone 4 rest of the world |
- Australia
- New Zeland
- South Korea
- Japan
- Taiwan
- Hong Kong
- China
|
|
*Excluding customs fees (See below for more details)
Costs and delivery terms for European countries
Zone Europe
If you live in this zone, you will receive your goods whithin 2-3 working days Free of charge.
Zone2
If you live in this zone, you will receive your goods in 2-3 working days Free of charge.
Zone3
If you live in this zone, you will receive your goods in 3-4 working days Free of charge.
Costs and delivery terms in USA and Canada (Zone 4)
If you live in this zone, you will receive your goods in 4-5 working days Free of charge. (excluding customs fees*).
Costs and delivery terms in Australia and Newzealand(Zone 5)
If you live in this zone, you will receive your goods in 5-6 working days Free of charge. (excluding customs fees*).
Costs and delivery terms for Countries not listed in the tables
If you cannot find your country in the tables listed above and you would like to purchase our products, please send an e-mail to the following address info@stoneislandstore.com , indicating your name and surname, your address, the code or the name of the product, the quantity and the method of payment (Bank transfer or PayPal) that you prefer.
We will answer you immediately, indicating the exact amount of transport costs and, if necessary, payment of customs fees.
*Customs Fees
Payment of customs fees will be borne by the recipient of the package and the amount of such fees will be determined directly by legislation applicable in the Country to which the goods will be sent.
Stone Island Store does not know how much these customs fees may be and the shipping company will inform you of them as soon as the package reaches its final destination.
If the customs fees are not paid and the goods are refused, all customs fees and transportation costs will be deducted from the total amount of the order and only the difference will be reimbursed.
N.B.: We will not be held responsible for damages that may arise due to delays in delivery of the goods not directly attributed to us.
Returns
As indicated by the Legislative Decree n. 185 dated 22/05/1999 , if you are not satisfied with your purchase you may return the goods in a very simple way: all you have to do is to pack them and send an e-mail to: info@stoneislandstore.com .
We will give you directions as to where and how to send the goods.
If the product shows signs of production faults, return costs will be borne entirely by Stone Island Store.
Please be very carefull when ordering sizes as we do not accept returns for goods bought in the wrong size!
We must remind you that you must request the return procedure within and no later than 10 days from receipt of the goods.
Belstaff
Accessories
